MCACC's New Hope Program

What is the New Hope Program?

MCACC's New Hope Program is another innovative way for us to work with our community and try to find permanent homes for animals that may not be adoptable under regular shelter circumstances. 

This program allows us to acknowledge, cooperate with, and support the efforts of other reputable animal rescue organizations within the community who share our same goals of finding forever homes for shelter pets and saving more lives. Our New Hope Partners take animals from MCACC that may need additional medical and/or behavioral attention beyond the scope of what MCACC can provide in the shelter.

Niner

New Hope Partner Application Process

A New Hope Partner is an organization or entity that has completed the MCACC New Hope Partner application and contract process and been approved by the Maricopa County Board Supervisors to take shelter animals needing additional care and support on their way to finding forever homes. Animal rescue organizations, animal shelters, animal welfare organizations, and veterinary hospitals are all welcome to apply to become a New Hope Partner with MCACC.    

Step-by-Step Process

  1. Download the New Hope Partner Application.
  2. Review all documents in the below Resources tab carefully to ensure that participation as a New Hope Partner is a good fit for your organization and you can meet the requirements of this program.
  3. Return the completed application, along with all requested documents, via email or mail to the attention of Alex Rozenberg - New Hope at MCACC 2500 S 27th Ave., Phoenix, AZ 85009.
  4. Once received, your completed application packet will be reviewed. MCACC may conduct a site visit as part of the initial approval process.
  5. Upon department approval, you will be contacted to schedule an in-person appointment to review and sign the New Hope Program Contract. The contract must be signed by the Director/President of the organization.
  6. As the final step in the application process, MCACC will add your contract to the agenda for the next available public meeting of the Maricopa County Board of Supervisors.
  7. After we have received the fully executed contract from the Board, you will be provided with an original signed copy for your records, and your organization will be officially considered a New Hope Program Partner!

Your patience and cooperation are appreciated as the full application process may take up to 8 to 12 weeks to complete.

The initial New Hope Program Partner Contract term is for a one (1) year period with the option to renew in one-year intervals, based on mutual interest and eligibility verification. 

Your organization, as a New Hope Partner, is responsible for advising MCACC in writing of any changes within your organization (e.g. changes to address, President/Director, etc.) within 15 days of the change. 


  1. Resources
  2. License Transfers
  3. Portal Designations

The following resources are available to help you decide if the New Hope Program is for you and once you have become a New Hope Partner, they can help improve your overall experience.

Contact Us

For more information or assistance, please email our Alternative Placement Program at ACCNewHope@maricopa.gov. Responses are normally sent within 24-48 hours from time of receipt.