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Utility Assistance
Maricopa County residents seeking assistance with current utility deposits or payments may qualify for assistance from the Human Services Department’s Community Resilience Division (CRD). CRD coordinates the delivery of utility assistance to Maricopa County residents living outside the cities of Glendale, Mesa, and Phoenix.
If you live in Glendale, Mesa, or Phoenix, learn about utility assistance programs in your area:
- Glendale: Community Action Program
- Mesa: City of Mesa
- Phoenix: Local Agencies
For residents living outside the cities of Glendale, Mesa, and Phoenix, assistance is provided through Community Action Program (CAP) offices located throughout Maricopa County. To apply, follow the step-by-step instructions listed below.
How to Apply
To qualify for utility assistance, the following criteria must be met:
- Applicant lives in Maricopa County, but not in the cities of Glendale, Mesa, or Phoenix.
Please note that some funding may require a household member to be a current U.S. resident.
You could be asked to provide the following documentation to help establish eligibility once your application is assigned.
- Photo identification of applicant
- Proof of U.S. citizenship of applicant
- Documentation of household income received for 30 days
- Most recent gas, electric, and water (restrictions may apply) bills of current residence
Please note that additional documentation may be requested by the CAP office to determine eligibility.
To apply for utility assistance, you have the option to complete either an online application or contact your local CAP office.
Option 1 (Online):
To complete on online application, click on the button below. This will direct you to the Human Services Department’s Client Portal.
- Once you reach the Client Portal’s homepage, click on the “Start the Application Process” button.
- You will be directed to the Application Prescreen, which is the first step of the application process. The Application Prescreen will help residents determine if they meet basic eligibility requirements for all available rent and utility assistance.
- Residents that meet basic eligibility criteria will then be invited to create a Client Portal account and complete an online application, which includes submitting all required documentation.
Option 2 (In Person):
To begin the application process, call your local CAP office. The CAP office will identify next steps, including the scheduling of a telephone or in-person appointment. All appointments are made on a first-come, first-served basis. Remember to provide the required documentation during your appointment.
For a list of local CAP offices, including contact information, please click here. Please note, you must reside in the CAP office’s service area in order to apply.