Innovation Studio

We exist to build a better, faster, more citizen-centered Maricopa County. We partner with internal teams to offer the tools, support, and community needed to achieve impactful results to improve their operation’s responsiveness to deliver services to the Maricopa County community.


FOCUS AREAS

Our work centers around three core initiatives:


  1. Enable Civic Innovation
  2. Unleash the Changemaker
  3. Grow Improvement Culture
innovation-rebrand

Coach and facilitate teams

on projects using industrial engineering and human-centered design methods to deliver transformative improvements in service delivery. Our success is measured by accomplishing at least a 50% Change in time, cost, quality, or capacity.


OUR RESULTS

We work with County agencies to help leadership and staff to multiply positive returns on taxpayer dollars, accomplish community strategic goals, and maximize our ability to focus on what matters most – positively impacting the lives of our community. Since 2018, we have:

COMPLETED
61 PROJECTS

SAVED
$8.36M IN COSTS

ENGAGED
1335 EMPLOYEES


SUCCESS STORIES

Government, just like any other industry, is continuously looking to improve in order to anticipate the changing needs and expectations of the communities we serve. Here are some of the improvements we've helped make.

  1. Head-Start Teacher Recruitment 2023

    This was the most challenging and rewarding thing I have done with the county in a long time.” 




    - Tanya Siqueiros, Head-Start Supervisor


  1. Workforce Transformation Testimonial 2023

    We were able to look at the Department beyond the core objectives for ways to improve and make sure our customers benefit from our services.”


    - Scott Vogel, Flood Control Chief Engineer


  1. Employee Retention 2023

    I was thoroughly impressed with the way you were able to represent our thoughts from this involved process.”




    - Alicia Snarr, Library District  Branch Operations Administrator

MEET THE TEAM

  1. Victor Tan

    Innovation Studio Manager
    Email

  1. Amber Gore

    Continuous Improvement Leader
    Email

  1. Matt Stellino

    Continuous Improvement Leader
    Email

  1. Sam Chase

    Service Designer
    Email

  1. Michele Ross

    Program Manager
    Email

  1. Sonia Ramirez

    Continuous Improvement Leader
    Email

JOIN OUR TEAM

It takes innovative people to keep a fast-growing County like ours, thriving and running efficiently! With more than 13,000 employees, Maricopa County’s dedicated team members are the heart of our vibrant organization! Watch the video and see why employees love working here.

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