Leadership

The Maricopa County Human Services Department (HSD) provides a comprehensive array of quality services in Maricopa County for vulnerable populations and persons with barriers, including low-income families, persons seeking employment opportunities, and communities in need. Six divisions are responsible for coordinating and delivering services for the most vulnerable in the County.

  1. Jacqueline Edwards

    Jacqueline Edwards

    Director, Human Services Department

    Jacqueline Edwards is Director with the Maricopa County Human Services Department (HSD). She received a Bachelor of Arts Degree in Political Science and History from John Carroll University and a Master’s Degree in Public Policy and Administration from The Ohio State University. Prior to working in HSD, Jacqueline worked at The Ohio State University and also in the County’s Office of Management and Budget where she was responsible for budgets totaling $350M and public policy analysis, including the Affordable Care Act’s impact on substance abuse and mental health treatments. As Director, Jacqueline leads cross-divisional program initiatives to align programs and services for the benefit of the clients, which includes HSD’s 2Gen approaches and family-centered coaching initiative. This cross-divisional work has been recognized nationally as an emerging best practice. In addition, she also oversees the Department’s Administration, Policy, and Planning Division. Her passion for public service and helping those in need achieve their dreams drives her work in human services.


  2. Eve Del Real

    Eve Del Real

    Assistant Director, Early Education
    Eve Del Real, Assistant Director of the Early Education Division (EED), holds a Master’s Degree in Early Childhood Administration, is a Program for Infants and Toddlers Certification (PITC) trainer, and possesses over 20 years of experience working with underserved populations and in early childhood education in various capacities including Head Start, Early Head Start, Adult Education, Early Intervention, and Training and Technical Assistance. Eve has been recognized numerous times by elected officials for the work she has done to improve the lives of children and communities, which included acknowledgment by the California State Assembly as Woman of Action for 2010. In 2014, Eve led the implementation of the Early Head Start Child Care Partnership which garnered national recognition. She is an advocate for early education and social programs that support high-quality services for all children and families. Eve joined the Maricopa County Human Services Department Early Head Start program in August 2014 as the Community Child Care Manager and in 2018 serves as the Assistant Director of the EED.

  3. Rachel Milne

    Rachel Milne

    Assistant Director Housing & Community Development
    Rachel Milne joined Maricopa County as the Assistant Director of Housing and Community Development in August 2016. She has over fifteen years of experience administering community development programs with the City of Phoenix and in the nonprofit community. Rachel grew up in Phoenix, Arizona; she attended Whittier College, receiving a Bachelor of Arts in International Studies, and received a Master of Arts in International Policy Studies from the Monterey Institute of International Studies where her focus was microenterprise development. Rachel has a passion for community and economic development and her goal is to help provide affordable and safe housing opportunities for all.

  4. Laura Henry

    Laura Henry

    Assistant Director, Senior & Adult Services
    Laura Henry, Assistant Director of Senior and Adult Services, holds a Master’s Degree in Social Work, a Master’s degree in Public Administration and is a Licensed Master Social Worker. She has over 20 years of experience working with vulnerable populations such as children and youth with special health care needs, children in foster care, adults with chronic and complex medical conditions and individuals with behavioral health needs. Laura is also an adjunct professor for Arizona State University’s School of Social Work where she teaches a course for master’s students on social welfare policy. Laura joined the Maricopa County Human Services Department in June 2019.