301 W. Jefferson St., Suite 3200, Phoenix, AZ 85003 | Phone: 602.506.1010 | Fax: 602.506.2354 | Email: BenefitsService@mail.maricopa.gov

Maricopa County is committed to providing affordable, quality health benefits to employees and their families.

This website provides access to benefits information 24/7. Find a health care provider, view a summary of benefits, download forms, and access vendor's websites.


Dependent Verification Process

The Dependent Verification Process (dependent audit) has begun for employees who added new dependents to their benefits coverage during the County’s recent Open Enrollment period.  The dependent audit is being conducted by ADP to validate that newly-added dependents meet the County’s benefits eligibility requirements and are therefore eligible to participate in the County’s benefit plans.  Letters were mailed to employees on June 27, 2016 requesting that they respond to the audit byWednesday, July 27, 2016.

The audit applies to employees who added new dependents to their health benefits.  Employees whose dependents had been previously approved as eligible for coverage AND who had medical, vision, and/or dental coverage during Plan Year 2015-2016 will not be re-audited.   

To avoid  having dependents dropped from coverage, employees should respond to the audit letter by taking three steps:

  1. Gather the documentation requested in the audit letter.
  2. Fax, mail, or upload the documentation to ADP using the Cover Sheet provided in the letter.
  3. Submit the documentation by the due date.

Failure to respond to the audit within the specified timeframe will result in dependents being dropped from coverage retroactively to July 1, 2016, and employees being financially responsible for claims paid for dependents during the period of ineligibility. Employees will not have the option to re-add their dependents to coverage until next year, July 1, 2017.

For questions regarding the Dependent Verification Process, contact the Maricopa County Employee Benefits Division at (602) 506-1010.  For questions regarding the status of an audit, contact the ADP Dependent Verification Service Center at (800) 847-8531. 

Diabetes Management Program

Starting July 1, 2016 a Diabetes Management Program will be available to employees and dependents who are enrolled in the County-sponsored Cigna HMO or UnitedHealthcare PPO medical plans. Watch this presentation if you are either currently participating in the program or are interested in learning more about this benefit.

For an overview of the program, click here, and for answers to frequently asked questions, click here.

Benefits and Wellness Orientation for Newly Benefits-Eligible Employees

In addition to the County’s New Employee Orientation (NEO) hosted by Employee Development, new hires and newly benefits-eligible employees have the opportunity to attend a presentation that features important Benefits and Wellness information.

The purpose of this monthly presentation IS NOT to replace the County’s NEO, but rather to accommodate the Courts and/or elected offices that typically conduct their own NEO. It starts at 9:30 am at the Administration Building 301 W. Jefferson St., in Test Rooms A & B.  For their convenience, employees will be able to complete a Biometric Screening and Saliva test onsite at the end of the presentation.

Click here for the complete 2016 Benefits and Wellness presentation schedule. Department Liaisons will need to submit a Benefits and Wellness Presentation Registration Request with the employee’s name, and department to enroll their new or newly benefits-eligible employee(s) in a Benefits and Wellness presentation. The registration request must be completed and sent to the Employee Benefits Division either via e-mail at benefitsservice@mail.maricopa.gov or via fax at 602-506-2354 NO LATER THAN NOON on the THURSDAY PRIOR to a scheduled Benefits and Wellness presentation.  The Benefits and Wellness  Registration Form is only to be used to register for the Benefits and Wellness presentation.  If the employee will be attending the regular County NEO, continue to use the current registration process.

healthy pregnancy

Get a Healthy Start with A Healthy Pregnancy Program

One of the best things you can do at the start of your pregnancy is to enroll in your healthcare provider’s Healthy Pregnancy Program. Once you enroll you can connect telephonically with a nurse 24 hours a day to address your questions or talk over any concerns you may have. You will also learn and practice healthy pregnancy habits and protect the well-being of your baby, and you can get rewarded for doing so.

If you are enrolled in a County-sponsored medical plan, you will receive an incentive when you participate and complete either Cigna’s or UnitedHealthcare’s Healthy Pregnancy Program. This year the incentives have increased, you can earn a $500 incentive if you enroll in the program before the end of your first trimester, or $250 if you enroll before the end of your second trimester.

To enroll call either:




Magellan Healthcare presents a monthly webinar that focuses on a variety of subjects.

July 12
9:00-10:00 am or 12:00-1:00 pm MST

Identify Theft: Prevention and Ressolution
Whether you are, or want to keep from being a victim of identity theft, this webinar will explain the identity theft crisis, as well as the need for assistance when combating such problems. If you are or have been a victim, this class will tell you how to proceed. You will also learn important strategies and immediate steps you can take to always protect your identity.

Click here to register for the 9:00 am MST webinar
Click here to register for the 12:00 pm MST webinar


July 13
11:00-12:00 pm MST

Restorative Practices to Well-Being
Learn restorative practices to improve well-being, including approaches to help you feel calm and connected, and how to integrate these techniques with your personal life and goals.

Click here to register for the webinar.


July 28
9:00-10:00 am MST

The Path to Financial Peace of Mind
Learn about your opportunity to work with a Money Coach to overcome financial stress and achieve your financial dreams.

Click here to register for the 9:00 am MST webinar

WalgreensPremise Health Care Center / Walgreens Pharmacy @ Administration Building, 301 W. Jefferson

The Premise Health Care Center (480.347.4791) and Walgreens Pharmacy (602.283.9925) conveniently located on the second floor of the County Administration Building provide onsite prescription, health care, and laboratory services Monday - Friday, 7:30 a.m. - 4:00 p.m. The center is closed daily for lunch from 1:00-1:30 pm. For your convenience, you can schedule your appointment online.

There is limited free parking available to employees visiting the Center/Pharmacy. The six parking spaces (map) are located on the northwest corner of 4th Avenue and Madison Street and designated with blue signs that indicate “Maricopa County Administration Building Health Center Parking 6:00 A.M. - 6:00 P.M. Monday – Friday.”