EAP | BEHAVIORAL HEALTH
EAP Contact Information
EAP (Employee Assistance Program)
The Employee Assistance Program (EAP), offered by Magellan, is an employer-paid benefit for all active employees that provides short-term counseling for both personal and work-related issues.
All employees (including contract and temporary) and the members of their household of any age, including domestic partners, elderly parents, stepchildren, and others such as children in college who may be out of state, may use the EAP services.
The EAP provides a full range of counseling and referral services for individual, family and marital concerns, stress and job-related matters, child and domestic abuse, and legal and financial issues. Counseling is available by phone or in person, depending on your preference.
More information regarding this benefit can be found below:
- EAP Brochure
- EAP Flyer
- Online Provider Directory
- Healthy Lifestyle Coaching
- Legal and Financial Services
- LifeMart Discount Center
- Summary of Benefits
The Behavioral Health benefit is limited to employees and their dependents who have enrolled in a Cigna or UnitedHealthcare medical plan.
If you are enrolled in either the Cigna HMO or UnitedHealthcare PPO medical plan, your behavioral health and substance abuse benefits are provided by Magellan.
If you are enrolled in the UnitedHealthcare HDHP medical plan, your behavioral health and substance abuse benefits are provided by United Behavioral Health.
Magellan Behavioral Health (members of the Cigna HMO and UnitedHealthcare PPO plans)
Magellan Contact Information
The behavioral health benefit provides services that support your well-being. These services help you deal with a wide range of issues, including:
- Anger management
- Eating disorders
- Grief and loss
- Severe stress and anxiety
- Substance abuse
Through these services, you receive confidential counseling whenever you and/or your eligible dependents are faced with a personal challenge. All records, including personal information, referrals and evaluations, are kept confidential in accordance with federal and state laws.
More Information regarding this benefit can be found below:
*Send all claim forms to:
Magellan Health Services
PO Box 1098
Maryland Heights, MO 63043
United Behavioral Health (members of the UnitedHealthcare HDHP Plan)
United Behavioral Health Contact Information
http://liveandworkwell.com (access code: uhc)
If you are enrolled in the UnitedHealthcare HDHP medical plan, coverage for behavioral health is provided by United Behavioral Health.
This benefit includes coverage through providers who participate in the UnitedHealthcare provider network (in-network) as well as limited coverage through providers who do not participate in the UnitedHealthcare network (out-of-network).
When receiving services from a provider within the UnitedHealthcare network, only inpatient hospitalization requires prior authorization. The in-network admitting provider will obtain prior authorization on your behalf. All other services received in-network are on a self-referral basis. To locate a participating provider, use the online UnitedHealthcare provider directory.
All out-of-network services require prior authorization. When you go out-of-network, it is your responsibility to obtain prior authorization before receiving services. Contact UnitedHealthcare to begin the authorization process.