Process Improvement Initiative
In January 2011, the Air Quality Department initiated discussions to review our operations and identify needed improvements. In June 2011, we completed a
comprehensive review of both the permitting and compliance/enforcement processes and in April 2012, we completed an extensive review of the planning and analysis
processes. The department will continue to work through each division in an effort to continually improve upon the way we do business.
The following documents identify the current status of each division’s process improvement issue and solution:
While many issues will have a resolution identified and will be implemented in a relatively short time, others will be "In Progress." While the initiative to identify
issues has concluded, the effort to improve is, in reality, never ending.
Process improvement and innovation in the department is not limited to major studies, encompassing entire divisions. Ideas and proposals for improvements are welcome
from all employees and constituents. Employees with suggestions are urged to discuss any thoughts and recommendations with their supervisor. If a customer/constituent has
an idea or recommendation, please contact Ken Proksa or call at (602) 506-5150.