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Strategic Goal By 2015, 80% or more of County residents will indicate trust in County government, as measured by positive responses on the annual Citizen Satisfaction Survey.

Trend over time:

Citizen Rating: Overall Trust with County Government

Why this is Important:

Public trust and confidence in County government are central to County values, and to achieving the desired outcomes of the strategic plan. This goal is aimed at renewing efforts to ensure that citizens trust that County government is acting in the public interest, is open and honest and accountable for results.

How progress is measured:

Positive responses (some to a great deal) to question 14 on the annual Citizen Satisfaction Survey: "How much trust do you have in the county government?" Would you say a great deal, some, not much, or none at all?

Where we are:

Current indicator value (FY2011): 63.0%

The County has set as its goal to reverse the downhill slide of public trust, as measured through the annual Citizen Satisfaction Survey. Until 2009, the County had a relatively high rate: 75%-78% percent of survey respondents indicating overall trust with County government. The rating had dropped to 62% and 63% in 2010 and 2011, respectively.

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