Phone: 602-506-2298
Fax: 602-506-5939

The Claims Division of Risk Management handles all property and liability claims filed against Maricopa County and its employees. The Division is staffed with five full time adjusters, a manager, and support staff. In addition to handling the claims described above, the Division oversees the adjustment of workers' compensation and unemployment claims by third party administrators. These claims are handled by Pinnacle Risk Services and Talx Employer Service.

Claims are investigated and evaluated, then either paid or denied on their merits. Litigated claims are assigned to either the County Attorney's Office or outside counsel. The Division works with assigned attorneys to obtain the most favorable result possible for the County. We are committed to settling claims owed at a fair and reasonable amount while defending claims without merit.

The Claims Division handled 1,483 new claims in FY06-07, a very slight decrease over the previous fiscal year. This decrease in new claims is the first since FY01-02, a year in which the Division handled 742 new claims. The County has otherwise experienced a significant upward trend since then. Due to the efforts of the Claims Division, the County continues to realize substantial savings from its property and liability exposures. The Division is committed to work to further improve in these areas and help reduce the cost of risk to the taxpayers of Maricopa County.

• Subrogation, restitution, and deductible recovery. In FY06-07, the Division collected $321,352.70.
• Consultation services. We report to and consult with County departments on coverage issues, pending claims, and litigation. This is done as both an informational tool and as a means to find ways to reduce claims or exposures.
• Review and management of the third party administrator providing adjustment of workers' compensation claims for County employees. For FY06-07, 1,377 workers' compensation claims were filed by County employees. In addition to adjustment of these claims, Pinnacle Risk Services and its affiliated vendors also conduct bill reviews and monitor discounts available to the County for use of a PPO network. As a result, the County has realized significant savings in its workers' compensation exposure. The most rescent data available indicated that the County paid $124 per employee in compensation benefits for FY06, far less than other Counties comparable by size of workforce. Further, the County realized a savings of $2,526,604.55 in medical expense as a result of bill review.
• Review of indemnity and insurance language in County contracts.
• Oversee outside contractors providing automobile and property appraisal services, vehicle repair services, and structured settlement services to the County.
• Coordinate recovery for County agencies from our excess property and liability insurance policies.
  

We have and continue to develop new claim forms on reporting of claims and continue to provide training and education to departments.

To obtain a notice of claim form*, available as either an Adobe PDF file or a Word Document, click on one of the following:

Claims Form - PDF (requires Acrobat Reader, click on the link below to be directed to Adobe)
Claims Form - Word
   * This form must be printed and delivered to the address listed on the form

If you claim is in regard to a road condition, complete the Road Condition Supplement and mail it in with your Notice of Claim form.
Road Condition Supplement - PDF
Road Condition Supplement - Word

Click Here if your claim involves the Maricopa Special Health Care District or call 602-344-5011.

For an 'on-the-job' injury, please click on the following link:
Click here for Industrial Injury Forms
   * This form is only for Maricopa County Employee's

For information regarding Workers' Compensation, please click "HERE"

Some documents require Adobe Acrobat Reader. Click here to get it.

Last updated: 18 July 2008, mdb