What happens if a resident moves or a new phone is installed?
Residents that add or change information for a land line phone serviced by Qwest/Century Link, Cox or other local phone companies will have the information updated within the 911 database. Residents that self register their Cell or VoIP phones will need to update their address at the Self Registration Portal.

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1. Are these alerts the same as the Amber Alerts and Weather Alerts we are already receiving?
2. How will CENS appear on Caller ID?
3. How does the system work with answering machines or voice mail?
4. How does CENS handle non-English speaking and Deaf communities?
5. Should I call 911 if I need more information?
6. What if the phone is busy when the system calls?
7. What happens if a resident moves or a new phone is installed?
8. What will the CENS call tell me?
9. Who will use CENS?
10. Will CENS work with cell phones and VoIP phones?