What if the phone is busy when the system calls?
The system is designed to call back if the line is busy or if there is no answer. The system will wait five minutes before a second callback is made.

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1. Are these alerts the same as the Amber Alerts and Weather Alerts we are already receiving?
2. How will CENS appear on Caller ID?
3. How does the system work with answering machines or voice mail?
4. How does CENS handle non-English speaking and Deaf communities?
5. Should I call 911 if I need more information?
6. What if the phone is busy when the system calls?
7. What happens if a resident moves or a new phone is installed?
8. What will the CENS call tell me?
9. Who will use CENS?
10. Will CENS work with cell phones and VoIP phones?