How does CENS handle non-English speaking and Deaf communities?

The message is recorded at your local 911 call center. The dispatcher will record the message in the necessary languages. 


The system also has TTY capability for the hearing impaired. There is TTY detection equipment that will bypass the voice-recorded portion when a TTY or TDD is detected. If you are using a relay service. Messages will go to the relay service and sent to you via a video message.

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1. Are these alerts the same as the Amber Alerts and Weather Alerts we are already receiving?
2. How will CENS appear on Caller ID?
3. How does the system work with answering machines or voice mail?
4. How does CENS handle non-English speaking and Deaf communities?
5. Should I call 911 if I need more information?
6. What if the phone is busy when the system calls?
7. What happens if a resident moves or a new phone is installed?
8. What will the CENS call tell me?
9. Who will use CENS?
10. Will CENS work with cell phones and VoIP phones?